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Order Abandonment Policy

It is the policy of The University of Tennessee Southern Bookstore that textbooks and related UT Southern Online Bookstore orders must be picked up from the Bookstore pick-up location by the person named in the “Ship To/Customer Pickup” field within 90 calendar days of arrival to the school. Your UT Southern student ID or other form of ID is required at the time of pick up. Reasonable efforts will be taken to notify the student that their item is available for pick up by UT Southern and the UT Southern Online Bookstore.


The UT Southern Bookstore may store your items for no more than 90 calendar days. Any textbook or other items that are not claimed by the student within 90 calendar days shall be deemed abandoned. After the 90 calendar day period, the institution has sole discretion to sell or otherwise dispose of the abandoned textbook or other items in any manner it deems appropriate. Reasonable efforts may be taken to credit the student’s account for monies collected on books sold, net any costs incurred.


If any costs are incurred by UT Southern for taking ownership of the abandoned items, these costs will be transferred to the student. For students using a book voucher of any kind to purchase these materials, the charges associated with the purchase have been or will be added to your student account. Under no circumstances will these book charges be removed from your student account or waived.


The student agrees to absolve and hold The University of Tennessee Southern harmless for the abandoned textbooks or other items of merchandise.



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